Legal Notice

Person responsible for publication: Mr MIR

Company name of the operating company: SARL HOTEL MIR
Telephone: +33 5 62 39 40 46

SAR LHOTEL MIR. with a share capital of €71,041.
RCS: Tarbes 401 752 399

Intra-community VAT: 401 752 399 00014

DATA PROTECTION
Any user who has provided directly or indirectly personally identifying information has a right of access and rectification in accordance with law no. 78-17 of 6/01/78 (Data Protection) with the site administrator.

Hypertext links
External sites to SARL HOTEL MIR that contain a hyperlink to this site are not under SARL HOTEL MIR's control, which therefore declines all responsibility for their content. The user is solely responsible for their use.

LIABILITY

By accessing this site, you are informed that using the Internet requires compliance with a set of laws including copyright and the Data Protection Act. SARL HOTEL MIR cannot be held liable for errors or omissions; the publisher also reserves the right to modify and update the site’s data at any time.

COPYRIGHT

Under the French Intellectual Property Code, reproduction for purposes other than private use, sale, distribution, publication, adaptation or communication, partial or complete, of the data (presentation, site layout, photos, texts and illustrations protected by copyright) are strictly subject to the prior written authorisation of the rights holders cited above.

DATA PROTECTION

Any user who has submitted personally identifiable information, directly or indirectly, has a right of access and rectification in accordance with Law No. 78-17 of 6/01/78 (Data Protection) with the site administrator.

PERSONAL DATA PROTECTION

Identity of the data controller

The Site is published by the operating company whose contact details are above.
Access to the website and the use of its content take place under the terms of use described below.

Nature of personal data

«Personal data» is understood to mean any personal information you may share with the operating company that can directly or indirectly identify you as a natural person, for example when visiting a website, requesting information, booking a room and other services.

Personal data collected

You may be asked to provide your personal data when you browse the operating company’s website.

The mandatory or optional nature of the information requested is indicated at the time of collection by an asterisk «*». Information marked with an asterisk is mandatory because it is essential for processing your various requests. Other information is intended to help us get to know you better and to improve the services offered to you. It is therefore optional.

The operating company collects and processes, in particular, your surname, first name, email address, billing address, telephone number, IP address, connection and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay…), your online reviews.

When is your personal data collected?

• You browse the website (IP address and Cookies) and view products or services;
• You provide the operating company with your observations/comments in certain sections, via questionnaires or contact forms, the operating company’s official social media pages;
• You send an email to the operating company;
• You subscribe to the newsletter mailing list;
• You share a page or an offer by sending an email or via a social network;
• You respond to a satisfaction survey;
• You request a quote.

Data storage

The information collected is stored in our various reservation systems on secure, SSL-certified databases.

This database includes: clients' names, their addresses, telephone numbers, job titles, company names and their credit card details. We may also record other information such as your preferences regarding room, meals, drinks and other services as well as your stay history at our establishment.

Purpose of data collection by the operating company

Through the website, the operating company collects the data about you that is strictly necessary for the following purposes:

1. To manage your requests for information and bookings, as well as any loyalty programme;
2. To improve and personalise the operator company's services in order to make it easier to navigate the website;
3. To manage and track the entire customer relationship;
4. Manage registration for the operator company's news and promotional offers (newsletter);
5. To process all your access requests in accordance with applicable law;
6. To manage unpaid debts and legal proceedings;
7. To handle job application requests for the operator company's advertised vacancies that have caught your interest, or any speculative application;
8. Measuring quality and satisfaction.

If you do not provide the required information, your request cannot be processed.

Commitments of the operator company regarding the protection of personal data

Transparency and purpose:

No personal data is or will be collected without your knowledge. Whether the fields to be provided to the operating company during the collection carried out on the website are optional or mandatory will be indicated to you in advance, by the presence of the «*» asterisk. The operating company collects and processes your personal data only for the purposes described in this Legal Notice.

Proportionality and relevance:

The operating company collects and processes only the personal data necessary for the proper handling of your request or for the personalisation of the services offered to you.

Data retention period:

The operating company retains your personal data only for the period necessary for their processing in accordance with what is provided by the applicable law.

Security and confidentiality:

The operating company undertakes to take the necessary measures to ensure the confidentiality of the data and not to disclose it to unauthorised third parties.

We may be required to disclose your personal information to local authorities if this is required by law or in the context of an investigation and in accordance with local regulations.

As with most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP address), browser type, Internet service provider, referrer and exit pages, operating system, date, time and clickstream data.

Cookies do not record the information provided by users during an online booking or when registering a customer account. Cookies identify your browser rather than you personally and cannot by themselves reveal your identity.

Respect for your rights:

You are informed of your rights to query, access, rectify and object for legitimate reasons as well as your right to object to marketing in accordance with the provisions of Law No. 78-17 of 6 January 1978.

Rights of access, rectification and objection:

In accordance with Law No. 78-17 of 6 January 1978 on Information Technology, Files and Civil Liberties, you have, upon simple written request, a right of access to and rectification of information concerning you.
You may also, for legitimate reasons, object to the processing of data concerning you.

To exercise any of these rights and obtain disclosure of information about you, simply contact the operating company whose contact details are available at the start of these Legal Notices.

COOKIES

When browsing the website, certain information relating to the navigation of your device may be recorded in files called «Cookies» installed on your device, subject to the choices you have expressed regarding cookies and which you can change at any time.

A cookie is a small text file stored in a dedicated area of your device's hard drive when accessing an online service using your browser software. It allows its issuer to identify the device in which it is stored for the duration of the cookie's validity or storage.

The cookies set by the operating company are used for the purposes described below, for the duration of the relevant cookie's validity, subject to your choices made via the settings of your web browser used when visiting the website and which you can change at any time.

Partner company cookies (third‑party cookies) may be placed on your computer via pages of the website

Only the issuer of a cookie can read or modify the information contained in it.

Different types of cookies are used on the website; they have different purposes. Some are necessary for your use of the website.

Analytical cookies

These are the cookies that allow the operating company:

• to generate statistics and the various elements comprising the website (sections and content visited, navigation paths) in order to improve the browsing experience offered;
• to count the total number of adverts displayed by it on its advertising spaces, to identify these adverts, their number of displays, the number of clicks and navigation information.

Example of analytical cookies

• _ga     Analytics: recording of navigation data
• __utm Analytics: recording of browsing data
• _gac   Campaign: recording of browsing data from advertising campaigns

Cookies and social network plug-ins (social buttons)

The operating company may include on the website tools to share content with others or to inform those others of your viewing or your opinion regarding content on our site. This is notably the case for «Share» and «Like» buttons from social networks such as Facebook, Twitter, etc.

The operating company has no control over the processes used by social networks to collect information.

• Facebook Connect: sign in using your Facebook account
• Facebook Social Graph: share the page on Facebook
• Pinterest: share the page on Pinterest
• LinkedIn: share the page on LinkedIn
• Instagram: share the page on Instagram

Cookies and device identifiers for the purpose of securing transactions

We inform you that when you place your order, the operating company, or its service providers acting on its behalf, may place cookies or collect information relating to your device, notably the information (technical security attributes) necessary to recognise equipment (computer, tablet or mobile phone) in order to enable the identification of your device for the purpose of securing transactions in your interest.

Advertising cookies

Advertising content (graphics, animations, videos etc.) displayed in the operating company's advertising spaces may contain cookies issued by third parties which can, for the duration of the cookies' validity, tally clicks but also offer you the most appropriate adverts based on your browsing behaviour, interests and preferences.

Refusing advertising cookies has no impact on the use of the site and will not result in advertising on the site or on the internet being stopped. It will only have the effect of displaying advertising that does not take your interests or preferences into account.

These cookies mainly depend on advertising networks. We cannot list them exhaustively:

• AdWords: purchase of sponsored keywords displayed on Google
• Facebook Custom Audience
• targeted advertising: recording of the browsing path

Advertising targeting

The site may contain cookies set by third parties (agencies and advertising tools) and may allow them, for the duration of that cookie’s validity, to collect browsing data relating to devices connecting to our sites, and also to offer you advertising content that may correspond to your previous browsing on the site.

Under no circumstances does the collection of this data allow these providers to personally identify you. Your first name, last name, username, postal address, email address and password are in no case communicated to third parties without your prior and explicit consent.

Your choices regarding cookies

You have several options for managing cookies. Any settings you make may alter your internet browsing and your access conditions to certain services that require the use of cookies.

The options offered by your web browser

You can customise your web browser (Google Chrome, Internet Explorer, Mozilla Firefox etc.) so that cookies are stored on your device or, conversely, are refused.

Refusing cookies

If you refuse the storage of cookies, certain features, such as signing in to your personal area and customising your browsing (selecting a preferred language, for example), will no longer be available.

The operating company declines all responsibility for consequences related to the degraded functioning of its services and features due to the refusal of cookies.

How to exercise your choices, depending on the browser you use?

For managing cookies and your choices, each browser's settings are different. They are described in your browser's help menu which will tell you how to change your cookie preferences.

For Internet Explorer™:

https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
or

In Internet Explorer, click the Tools button, then Internet Options. Under the General tab, under Browsing history, click Settings. Click the View files button. Click the Name column header to sort all files alphabetically, then scroll through the list until you see files beginning with the prefix «Cookie» (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie or cookies that contain the operator company's name and delete them. Close the window that contains the list of files, then click OK twice to return to Internet Explorer.

For Safari™:

https://support.apple.com/?path=Safari/3.0/fr/9277.html
Or
In your browser, choose the Edit menu > Preferences. Click Security. Click Show Cookies. Select the cookies that contain the operator company's name and click Remove or Remove All. After deleting the cookies, click Done.

For Chrome™:

https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Or
Open Google Chrome. In the browser toolbar, click More. Hover over More tools, then click Clear browsing data. In the «Clear browsing data» window, tick the boxes Cookies and other site and plug-in data and Cached images and files. Use the menu at the top to select the amount of data you want to delete. Select the Beginning of time to delete everything. Click Clear browsing data.

For Firefox™:

https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Or
Go to the browser's «Tools» tab then select the «Options» menu. In the window that appears, choose «Privacy» and click on «remove specific cookies». Locate the files that contain the operating company's name. Select them and delete them.

For more information about cookies

The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Referral to the Consumer Ombudsman

In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer has the right to refer the Tourism and Travel Ombudsman, whose contact details are currently as follows:
Tourism Travel Ombudsman,
MTV Médiation Tourisme Voyage
BP 80 303
75823 Paris Cedex 17

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